Trần Thị Phương, A., Nguyễn Phước Quý, D., Phan Cao, T. and Fumihiko, N. 1665766800. Effects of perceived service quality on bus passengers’ satisfaction in Vietnam – partial least squares structural equation modeling approach. Transport and Communications Science Journal. 73, 8 (1665766800), 798-813. DOI:https://doi.org/10.47869/tcsj.73.8.5.